Privacy Policy

X&A Travel and Tours ("we," "us," or "our") respects the privacy of our website visitors and users of our booking platform and social media pages (collectively, "Users"). This Privacy Policy ("Policy") explains what information we collect, how we use it, and under what circumstances we may disclose it.

Information We Collect:

We collect two types of information from Users:

Personal Information: This includes information that can be used to identify an individual, such as name, email address, phone number, passport information, and travel preferences.
Non-Personal Information: This includes information that does not identify an individual, such as browsing history, IP address, device type, and demographic information.

How We Collect Information:

We collect information from Users in several ways:

Information You Provide: We collect personal information that you voluntarily provide when you book a tour, subscribe to our newsletter, contact us, or interact with our social media pages.
Information Collected Automatically: When you visit our website, we collect non-personal information through cookies and other tracking technologies.

How We Use Your Information:

We use the information we collect for the following purposes:

To process your booking requests and provide travel services.
To send you confirmation emails, updates about your tours, and promotional offers.
To personalize your experience on our website and social media pages.
To improve our website, booking platform, and services.
To comply with legal and regulatory requirements.

Sharing Your Information:

We may share your information with third-party service providers who help us operate our business, such as tour operators, payment processors, and email marketing platforms. However, we will only share your information with these providers to the extent necessary to provide our services.

We will not sell or rent your personal information to third parties.

Indemnification:

You agree to indemnify and hold harmless X&A Travel and Tours, its officers, directors, employees, agents, and licensors from and against any claims, losses, damages, liabilities, costs, and expenses (including attorney's fees) arising out of or in connection with your use of our website, booking platform, social media pages, or services.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and as required by law.

Security:

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.

Children's Privacy:

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

Your Choices:

You have the following choices regarding your information:

You can opt out of receiving marketing emails from us by clicking the unsubscribe link in any promotional email.
You can access and update your personal information by contacting us.
You can request that we delete your personal information by contacting us.

Links to Other Websites:

Our website may contain links to other websites. This Privacy Policy only applies to our website. We are not responsible for the privacy practices of other websites.

Changes to This Policy:

We may update this Privacy Policy from time to time. We will post any changes on our website.

Contact Us:

If you have any questions about these Terms, please get in touch with us:

Email: [email protected]
Phone: +63 915 089 6455
Facebook: https://www.facebook.com/xianetransportservices

By using our website, booking platform, social media pages, or services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.